Shipping Information
Fast, secure, and reliable delivery worldwide
Shipping Methods & Costs
We offer multiple shipping options to meet your needs. All orders are processed within 1-2 business days and shipped from our New York warehouse.
International Shipping Zones
We ship to most countries worldwide. Shipping costs vary by destination zone:
| Zone | Countries/Regions | Shipping Cost | Delivery Time |
|---|---|---|---|
| Zone 1 | Canada, Mexico | $29.99 | 7-10 days |
| Zone 2 | United Kingdom, Ireland, Netherlands, Germany, France, Belgium | $39.99 | 8-12 days |
| Zone 3 | Italy, Spain, Portugal, Switzerland, Austria, Denmark, Sweden, Norway | $39.99 | 10-14 days |
| Zone 4 | Australia, New Zealand, Japan, South Korea, Singapore | $49.99 | 10-16 days |
| Zone 5 | All other countries | $49.99 | 12-20 days |
Processing & Handling
All orders are carefully processed and packaged within 1-2 business days (Monday-Friday, excluding holidays). Orders placed on weekends will be processed on the next business day.
- Quality check performed on every item
- Secure packaging to prevent damage
- Order confirmation sent immediately
- Shipping notification with tracking info
- Same-day processing available for orders placed before 12 PM EST
Shipping Restrictions
Please note the following shipping restrictions:
- We do not ship to PO Boxes or APO/FPO addresses
- Some remote areas may have extended delivery times
- International customers are responsible for customs duties and taxes
- Certain countries may have import restrictions on footwear
- Weather conditions may cause delays during peak seasons
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can track your package 24/7 using our tracking system or directly on the carrier's website.
- Real-time tracking updates
- Email notifications at key delivery milestones
- SMS tracking available upon request
- Delivery confirmation with photo proof
- Customer service support for tracking issues
Need Help?
If you have any questions about shipping or need assistance with your order, our customer service team is here to help.
- Email: [email protected]
- Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
- Response time: Within 24 hours