Contact Us
Get in touch with our customer service team for any questions about your GGDB sneakers
Get in Touch
Email Support
For general inquiries, order questions, and customer support:
[email protected]
Store Location
2475 Madison Avenue
New York, NY 10016
United States
Response Time
We respond to all emails within 24 hours during business days.
For urgent matters, please include "URGENT" in your subject line.
Send Message
Customer Service Hours
Email Support
Monday - Friday:
9:00 AM - 6:00 PM EST
Saturday:
10:00 AM - 4:00 PM EST
Sunday:
Closed
Average Response
Standard Inquiries:
Within 24 hours
Order Issues:
Within 12 hours
Urgent Matters:
Within 4 hours